Andrew and Rob were terrific (I hope I'm remembering their names correctly). They were friendly, informative, and totally professional. This was consistent with Guy's earlier excellent analysis and recommendations earlier in the autumn when I first contacted Blanket Insulation. It tells you the company is hiring and training well when you see three employees at different times all behaving so helpfully.
Andrew called me to let me know exactly when they would arrive that morning, which made me confident as 9AM approached that the appointment was not going to be forgotten or delayed. You know how important that is given how some contractors make you wonder "are they really showing up today?".
Andrew was very good at explaining the details of what they did and what they found, taking the time to show me photos he took on his tablet of their work in various parts of the attic. As with Guy's initial visit, the home office emailed me the photos so I can have more proof of the improvements made to the home under my ownership. My old house lacks a basement so the forced air heating has to go through a cold attic before delivering heated air to my rooms below. Prior owners hadn't done anything to air seal and insulate the ducts.
I was also impressed that they completed the work well before the end time predicted by the home office, so they under-promised and over-delivered on their scheduling. After a couple weeks, I think I feel warmer in the house, especially one three season room that Andrew said had some pretty wide gaps around the vents and cold air would waft down when the furnace wasn't running.
Based on this positive experience, I'll ask Blanket Insulation to return next fall to seal the air gaps in the rest of the attic, and, someday when I don't need any contractors working up there on other projects, blow in cellulose to snug this place up.
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